← Arch Harbor Group

For growing businesses

Enterprise operating experience, sized for an owner-led business.

Operating experience from the inside — years of running sales, customer, and operating teams as a company grew — applied to helping a smaller business run better, sell better, and put AI to work where it actually pays. In plain English, without the overhead of a large firm.

What we help with

Three places a growing business usually gets stuck.

Operations that don't scale with you

The processes that worked at ten people break at thirty. We map how work actually flows — quoting, delivery, support, billing — remove the handoffs that cost you time and customers, and leave you with an operating rhythm the team can keep without you in every meeting.

A sales motion that depends on the owner

Pipeline, pricing, follow-up, and the story you tell — turned into something a small team can run consistently. We have built and led sales and marketing teams at every size from a handful of people up; the fundamentals don't change.

AI that sounds useful but hasn't paid off

Practical adoption, not hype: we find the two or three workflows where AI saves real hours — proposals, support responses, reporting, research — set them up with your team, and measure whether it worked. If it doesn't pay, we say so.

How it works

It starts with a 30-minute conversation — no charge, no deck, no pitch. Then either a short assessment — a few weeks, ending in a written plan — or a fractional operating role by the month for as long as it's useful. Every engagement is with a senior operator, start to finish.

Speaking & workshops

Talks and working sessions.

For leadership teams, boards, industry groups, and classrooms. Topics we've lived rather than researched:

  • Scaling software operations — what changes at $10M, $30M, and $60M ARR, and what breaks if you don't change it.
  • M&A integration from the operator's seat — bringing acquired teams and customers onto one model without losing either.
  • Selling to public safety and government — buyers, budgets, procurement, and the trust that has to come first.
  • Practical AI for small teams — where it pays, where it doesn't, and how to tell the difference in a week.

Formats range from a 45-minute talk to a half-day working session with your team. Get in touch with the audience and the date.

Get in touch

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